Privacy, Terms & Accessibility

Privacy Policy

LumeraCare AFH LLC ("LumeraCare," "we," "us") respects your privacy. This policy explains what information we collect through lumeracareafh.com and how we use it.

Information we collect

• Information you send us. When you use our contact form, call, or email us, we receive what you choose to share, such as your name, phone number, email address, and details about your loved one's care needs.
• Basic technical information. Like most websites, our hosting provider and embedded services (such as Google Maps and Google Fonts) may automatically receive information such as your IP address, browser type, and pages visited.

How we use it

• To respond to your inquiry, schedule tours, and discuss care options.
• To follow up about availability or placement you asked about.

We do not sell, rent, or trade your personal information.

Who we share it with

Our contact form is processed by Formspree, which delivers your message to our email. We may share information with others only when you ask us to (for example, coordinating with a case manager or social worker you have connected us with) or when required by law.

Health information

Please do not send detailed medical records through the website form. We are happy to discuss your loved one's care needs by phone or in person, where we can handle that information appropriately.

Third-party links

Our site links to outside services such as Google, Facebook, and Instagram. Their own privacy policies apply when you visit them.

Your choices

You may ask us to update or delete the contact information you sent us at any time by contacting us below.

Terms of Use

By using lumeracareafh.com, you agree to these terms.

Information only

The content on this website is for general information about LumeraCare and our services. It is not medical, legal, or financial advice. Please consult your physician, case manager, or other qualified professional about your loved one's specific needs.

Availability and services

Room availability, services, and payment options can change. Admission depends on an assessment of each person's care needs and is not guaranteed by anything on this website. Please contact us to confirm current details.

Reviews

Reviews shown on this site are excerpts of public reviews posted on our Google Business Profile. Full reviews can be read on Google.

Photos and content

Photos, text, and our logo belong to LumeraCare AFH LLC. Please do not copy or reuse them without permission.

Limitation of liability

We work to keep this website accurate and available, but we provide it "as is" and are not responsible for errors, outages, or the content of outside websites we link to.

Changes

We may update these terms from time to time. The date at the top of this page shows the latest version.

Accessibility Statement

We want every family to be able to learn about LumeraCare easily. We aim for our website to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, including readable text, descriptive image labels, keyboard-friendly navigation, and layouts that work on phones and tablets.

If any part of this website is hard to use, or you need information in another format, please let us know and we will gladly provide it by phone, email, or in person.

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